Review the payment trail
Use provider transaction ID, receiving account, amount, currency, payer number and receipt time to investigate a payment. A matched gateway record shows a link to a purchase; it does not prove the router activated the package or that the provider will never reverse the transaction.
Keep separate totals
Never add different currencies into one financial balance without an explicit conversion policy. This gateway does not provide foreign-exchange conversion or a settlement balance. Merchant records should be reconciled in their recorded currency against the receiving account.
Handle exceptions
Unmatched receipts require review or a verified claim against a purchase. An uncertain payment must not be allocated using amount alone. Reversals need a separate operational decision in the billing system. Preserve the original transaction and document any corrective action.
Close the loop
Compare gateway receipts with provider statements and customer service records on a schedule appropriate to your volume. Investigate messages missed while the phone was offline, failed webhook deliveries and activation failures. Agree evidence and refund ownership before a dispute occurs.
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