Current visibility
This page is an operational guide, not an automated uptime monitor. It does not assert that every provider, listener or merchant integration is healthy. Check your listener last-seen time, payment records, webhook responses and billing-system queues.
Report an incident
Email contact@ispbillingpay.com with the time, affected environment, safe references and symptoms. Tell us whether the problem affects receipt forwarding, matching, webhook delivery or activation. Never attach credentials or a complete customer database.
Local recovery checks
Confirm the receiving phone has power and connectivity, the gateway is reachable and the webhook endpoint accepts requests. Keep unmatched receipts available for review. Avoid repeatedly provisioning the same purchase while its state is uncertain.
Service commitments
A public status feed and published service-level objectives are not yet available. Any contractual availability commitment must be set out in your service agreement. Planned maintenance and incident communication processes should be agreed during production onboarding.
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